Privacy Policy

Last updated July 28, 2026

Information you provide

When you call or email The Vent Guys, or use the Request Service form, you may provide your name, phone number, email address, service address or ZIP code, preferred contact method, service needs, message details, photographs, and other information needed to respond or perform the work.

The production Request Service form submits those fields to a Hostinger PHP handler on this website, which emails the request to info@vent-guys.com. Your email address is used as the reply address for that message. The form is not stored in a website lead database on this marketing site.

How we use information

We use customer information to respond to inquiries, schedule and perform services, prepare estimates and reports, communicate about the work, maintain business records, and improve our operations.

Website technical data

The public marketing site may store first-touch landing page, referrer, and campaign parameters (such as UTM values or click identifiers) in your browser session storage so we can understand how you found us if you later request service. That session data stays in your browser unless you clear it.

This static marketing website does not currently load third-party analytics or advertising pixels. A hidden anti-spam field (honeypot) is used on the Request Service form and is not intended for visitor use. Hosting infrastructure may generate standard server access logs. If we add analytics, cookies, CAPTCHA, or a third-party form provider later, we will update this policy before those features go live.

Sharing

We do not sell customer personal information. Form submissions are delivered by email through the website host’s mail facilities to info@vent-guys.com. We may also share information with service providers that help us operate the business when necessary to complete requested services, or when required by law.

Photos and marketing

Job photos may be collected to document service and findings. Customer-identifying photos will not be intentionally used for public marketing without appropriate permission. Public website photos are limited to approved field documentation with identifying details removed where practical.

External links

This site may link to third-party sites such as Google Business Profile or NADCA. Those sites have their own privacy practices.

Contact

Questions about this policy can be sent to info@vent-guys.com or discussed by calling (321) 360-9704.